How is Class IV different from a standard MSP?

A standard MSP runs tickets and uptime metrics while you translate technology for the board and carry the risk. Class IV is an executive-led MSP: our team handles the day to day, and Fractional CIO or CISO leadership is available when the operating plan, risk register, and budget need executive ownership.

Is Class IV vendor neutral?

For your tools, servers, and applications, yes: we are fully vendor neutral. We have a standard stack we prefer and can recommend it, but we can work through all of them, guiding the decision with your business need, pricing, budget, and risk. For managed services, we run a standard RMM and backup stack so day to day operations stay consistent and reliable.

Do you handle compliance, or just security tools?

We operate compliance as an ongoing program, not a checkbox. That includes SOC2, HIPAA, and PCI-DSS readiness, policy and governance frameworks, evidence collection, audit support, and continuous monitoring, so your security tooling is backed by the documentation an auditor actually asks for.

Can one partner cover cabling through cloud?

Yes. Cloud shops rarely run cabling and cabling shops rarely architect cloud, which leaves you managing handoffs between specialists. Class IV covers structured cabling, AV, and security infrastructure through managed services, cloud, and Fractional CIO and CISO leadership under one accountable team.

Which areas does Class IV serve?

Remote managed services and executive leadership are delivered nationwide, coast to coast. We do on-site infrastructure work nationwide as well: for the right job, we will consider working on-site in every location, whether that is structured cabling, security cameras, access control, or Sonos Pro AV.

Class IV vs. Standard MSP

The difference between an MSP and a true technology partner

Most MSPs keep your systems running. We take direction from your business challenges and guide the decisions behind your IT and cybersecurity spend, from the server room to the cloud.

Leadership that has been there

Led by people who have sat in the chair. Run by people who have done the grind.

Most MSPs are built by engineers who have never carried the accountability of leading IT or security inside a company. They are good at tickets, patches, and uptime, because that is the job they have always had. They have never had to defend a budget, answer to an auditor, brief a board, or own the outcome when something breaks at 2 a.m. on a Friday.

Class IV was founded and is led by people who have sat in those seats. We have run IT and information security at some of the largest, most regulated enterprises in the country, and we have guided an energy company through going public, before we built Class IV. Real budgets, real regulators, real consequences.

That changes the guidance you get. Instead of a tool recommendation, you get the tradeoffs, the cost, and the risk explained by people who have had to live with the same decision.

Enterprise

Our leadership ran IT and information security at some of the largest, most regulated enterprises in the country, before Class IV.

IPO

Scaled an energy company's IT through the move to going public

20+ yrs

Leading IT and cybersecurity from inside the business, not from a help desk

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What that experience produces

Outcomes, not credentials

Sitting in the chair only matters if it shows up in your results. Here is what it has looked like for clients.

SOC2 from scratch

Audit readiness, owned end to end

Built the policies, evidence, and governance engine for a client with no program in place, then carried them through the audit. Another client now clears SOC2, ISO27001, and HITRUST every year.

Led by people who have answered to real auditors

Downtime cut, costs cut

Stability the business can feel

Stabilized environments where outages were routine, replaced firefighting with a real operating cadence, and removed $450,000 of annual IT and OpEx cost for one client in under 30 days.

We are an executive-led MSP. Your business challenges set the direction, and we make sure your IT and cybersecurity investments earn their keep: neutral guidance, compliance operations, and execution from the physical layer to the cloud.

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Frequently asked questions

How is Class IV different from a standard MSP?: A standard MSP runs tickets and uptime metrics while you translate technology for the board and carry the risk. Class IV is an executive-led MSP: our team handles the day to day, and Fractional CIO or CISO leadership is available when the operating plan, risk register, and budget need executive ownership.
Is Class IV vendor neutral?: For your tools, servers, and applications, yes: we are fully vendor neutral. We have a standard stack we prefer and can recommend it, but we can work through all of them, guiding the decision with your business need, pricing, budget, and risk. For managed services, we run a standard RMM and backup stack so day to day operations stay consistent and reliable.
Do you handle compliance, or just security tools?: We operate compliance as an ongoing program, not a checkbox. That includes SOC2, HIPAA, and PCI-DSS readiness, policy and governance frameworks, evidence collection, audit support, and continuous monitoring, so your security tooling is backed by the documentation an auditor actually asks for.
Can one partner cover cabling through cloud?: Yes. Cloud shops rarely run cabling and cabling shops rarely architect cloud, which leaves you managing handoffs between specialists. Class IV covers structured cabling, AV, and security infrastructure through managed services, cloud, and Fractional CIO and CISO leadership under one accountable team.
Which areas does Class IV serve?: Remote managed services and executive leadership are delivered nationwide, coast to coast. We do on-site infrastructure work nationwide as well: for the right job, we will consider working on-site in every location, whether that is structured cabling, security cameras, access control, or Sonos Pro AV.